FAQs

How much do you charge for packing and postage?

For orders to be delivered in the UK, we do not charge for postage.

For delivery to Europe and USA, postage will be charged at £12 for orders up to £100, and for orders of £100 or more, delivery is free.

How soon will you dispatch my order?

Orders placed before 15:00 GMT Monday to Friday will be dispatched the following day, and orders placed during the weekend will be dispatched on Monday.

When will I receive my order?

Running Guy uses Royal Mail for its delivery service.  Within the UK, we use Royal Mail first class, with a quoted delivery time of 1-2 days. For deliveries to Europe and USA, Royal Mail International quotes a delivery time of 7-10 days.

What is your returns policy?

In addition to your statutory rights, we will accept returns for either a refund or exchange within 30 days of delivery if you’re not entirely happy with our product.

In order to accept a return, goods must be in new, unworn condition, and returned in the original packaging.  If you request a replacement, this will be dispatched immediately on receipt of the returned item.  If you have requested a refund, this will be credited back to the same account the original payment came from. 

How do I choose the correct size?

Running Guy wear is designed to a sporting cut, fitted, but not too tight.  The sizing of our garments is true to size, and therefore consistent across all our products.  We recommend taking measurements prior to ordering just to check whether those extra beers might have snuck up on you, and then selecting the appropriate size from the chart below. 

If your measurement is borderline between two sizes, we would recommend that you take the smaller size for a slightly snugger fit, or the larger one for a slightly looser fit.  In reality, there is an overlap between sizes, so if you are borderline between two sizes, there is no wrong or right choice, and either one will perform well, and still look great!

Sizing Charts